Making useful systems requires creativity and a wide variety of skills; software development and technical analysis combined with a deep understanding of your business are all essential. These are fundamental to producing a system that works in the real world. Programming itself is often the easiest part of the development process; creating an interface that is intuitive and a system that models the actual business needs are real challenges.
The first step relies on us looking at your needs in depth, understanding the outcomes you are seeking in the context of your business strategy. We listen to what you are telling us and then inject our own understanding of technology and business to suggest ways to achieve your goals. This is our major point of difference with most outsourced IT providers: we take an active role in design of your systems and aren’t just passive implementors of code.
Clients come from a wide range of industries, from retail, theatre, manufacturing and a range of small businesses, through to large corporate, university and government accounts. ish built a rostering system for an Sydney Olympic venue and created systems for graphic designers, broadcast video post-production houses and book publishers among many others. We have written custom software for education, print production, hospitality, recruitment and the entertainment industries. Our skills in marketing and customer relations management inform all our work: from web site building and mailing list management, through to intranets which build a community within the employees of larger organisations, and our onCourse systems with a strong focus on marketing eduction to the general public and industry.
Our core abilities are not just technology based. We provide pro-bono work for the Australian Ballet’s friends organisation and the Newtown Entertainment Precinct, work closely with theatrical producers and venues, design print and web marketing materials, publish education and drama books both in Australian and overseas, and facilitate the branding and marketing of educational organisations.
Staff at ish are encouraged to contribute to open source projects: the not-for-profits of the IT world. We consume many of the benefits of open source in our products and give back through code and marketing contributions as well as funding whenever possible. The benefits are global and very satisfying.