Junior support technician

We are looking for a full time junior support technician

If you are launching your career in the IT industry, have solid computer skills, an understanding of networking and a smattering of Unix/Linux, we want to hear from you. Customer service skills are more important than anything else: you’ll need to be able to talk to customers, and reassure them through technical processes.

We will teach you lots of technical skills, so as long as you are bright and ready to learn, you will get along just fine.

Environment

ish is a growing consultancy with a reputation for excellence over the 15 years of our operation. We solve business problems with IT solutions, write custom software and sell support services, software and hardware. Our work is varied, with broadcast video post-production, performing arts, venue management, insurance, graphic design, law and recruitment firms amongst our clients. We produce software and web applications for a range of industries.

Operating from a designer converted warehouse in Newtown, the work environment is comfortable and human: not a fluorescent light in sight. We enjoy what we do. The software that we write and systems we build are critical to daily business of our customers – our work must meet very high standards. Open source software is a large part of our toolset and we make time to contribute back to a variety of projects.

For further information about ish and what we do visit our web site. These are the people you would be working with.

Requirements

Demonstrated skills and experience, together with attitude and work ethic, are vastly more important than formal qualifications.

• Clear expression and a sound command of the English language are critically important.
• The successful candidate must be quick-thinking, able to analyse customer needs and design.
• A background in Unix/Linux (even to a basic level) is required.

Application

Please submit a covering letter and resume to hr@ish.com.au. In covering letter, please outline how your background fits with the items under the Requirements heading above.

Fulltime working rights for Australia are essential.