Waiting Lists

Enabling waiting lists

In the onCourse client, each course can be individually enabled to allow waiting lists.

On the general tab, tick the box “Allows waiting lists” and your students will see on your website, listed below all of the available classes, the text “If there isn’t a class to suit you, you could join the waiting list.”

Option for a course where students can add themselves to a waiting list

Student web subscription to waiting lists

Student adding themselves to a waiting list on an onCourse website

When students click on the link in a course to the waiting list, they will be prompted to enter their contact details and any particulars about when and where they would prefer to attend a class for this course.

If students are new to your college, by adding themselves to the waiting list, a contact record for them will be created within onCourse. If they are existing students, the information they provide will be added to their existing student record.

When a student is logged in to your website, they are able to manage their waiting list subscriptions, removing them from any courses they are no longer interested in.

Managing waiting lists within onCourse

Adding students to waiting list through onCourse

Staff within your college can also add and remove students to waiting lists.

Go to the menu People and select Waiting lists. This window will show you all the students currently on waiting lists for various courses. You can add a student to the waiting list by clicking the plus + symbol.

Student’s need to be set up as contacts before you can add them to a waiting list. In the general tab you can record the details about the student and the course, and select any venues they may particularly prefer. On the notes page you can enter other details such as time of day, day or week or any other preferences.

From the waiting list window you can also remove students by clicking the minus – symbol.

In the contact record you can see if a student is on any waiting lists, and in the course record, you can see how many students are on the waiting list.

Advising students on waiting lists that a class is available

You can also search from the waiting list for all students waiting for a particular course, and use the cogwheel function to send a message to the students selected. More about using messaging here

Viewing the number of students on a course waiting list