Frequently asked questions

Some of the questions we get asked.

Can onCourse be downloaded onto our server and can all computers reading off that server have access to it or can it only be downloaded on the one computer?

onCourse has a server application which can run on your server and and a client application which needs to be installed on each client machine. You can install the client application on as many computers as you require – there are no limits. These can both be downloaded from here. If you run a smaller business and only have one main computer using onCourse, you can install the server and client applications on the same machine.

We also track a lot of people. Can we use onCourse to include client, carer, employee, etc contacts or is that a separate concept?

You can track as many people as you like in onCourse. You can create a contact that is either a student, tutor, company or other. A tutor can also be a company (a contractor) and also a student (has enrolled in your college classes). There is no need to create multiple records for the same person.You can also create relationships to link multiple contacts to a company for corporate training activities, parents and children, friends and spouses.

Do we need certain software to run onCourse? It talks about applications in the under the hood section, I am not sure that we have all those applications. If we do not, are these easily downloadable?

No additional software is needed for onCourse – all those libraries mentioned are already built-in. If you have difficulties getting onCourse up and running, you may need to check that your Java edition is up to date. Instructions on how to check and update Java here

My college is overseas and we need to advertise courses in multiple languages. Can onCourse support this?

OnCourse supports unicode, so it can deal with other language characters with no problems, including multi-byte Asian languages. OnCourse web can include multiple languages on your web site, you can configure the dollar symbol to your local currency and we can work with you to translate the onCourse client and server user interface to your preferred language if necessary.