Useful Information

Contents

Timetable Information
Team Timetables
Timetable Subscriptions
Resources
Results
Class information
Class feedback
Getting Directions to a Classroom
Subscriptions
History
Applications
Classes
Finance
Certificates in skillsonCourse

Timetable Information

The user timetable can be viewed as either a schedule list of sessions or as a month or monthly calendar view. The timetable will display all classes on a given day, by clicking on a given day the session information will display at the top of the page, including course name, room, venue and tutor information. Timetables are applicable either to classes a student is enrolled in, or to sessions being taught by a tutor.

The timetable will open to the current date, or next scheduled session by default. You can navigate between months by using the calendar month tool on the left panel.

By expanding a timetable session, additional options like 'view course' and for tutors, 'mark roll' are available.

skillsOnCourse timetable view

Team Timetables

If a portal user has permission to access the portal on behalf of other portal useres e.g. employers who can view their employee information, the timetable view will default to a team timetable view.

This view shows a combined timetable view for all the linked portal users, so an employer can see at a glance all the sessions their staff are scheduled to attend, or a parent can see a combined timetable for all their children's sessions.

The team view can be switched back to an individual view by using the link on the top of the page.

Timetable Subscriptions

Skills onCourse allows both Students and Tutors to subscribe to a timetable for their classes. To add this Calendar feed to your own Calendar, simply click on the Sync to Devicelink within the portal timetable view then add this feed to your own Calendaring software.

Once the subscription has been set, any amendments made to the timetable for the classes you are either teaching or enrolled in will automatically flow through to your Calendar. This subscription only needs to be done once, per user. Any new classes a user enrols in, or are scheduled to teach, will be included in this subscription.

URL link generated by the Portal which can be added to your own Calendar

Resources

The resources tab is a quick way to navigate to any global resources that have been added to the portal, for example, documents like Student or Tutor handbooks, as well as resources for any classes currently in progress, grouped by their course name.

Resources grouped by class may have been attached at either the course, class or student enrolment record, and may include documents such as learning and assessment resources, of completion Certificates.

The display of resources in the portal is based on the permissions set for the document inside the onCourse application. Documents with the permission 'Student and tutor' show in the portal for both students and tutors. Documents with the permission 'Tutor only' show only to tutors, and are a suitable permission for resources like assessment marking guides.

The skillsOnCourse dashboard also contains links to the newest resources added to the portal for the student or tutor.

Resources for classes which are completed can be accessed from the class record directly. Completed classes are listed in History tab of the portal.

Tutors can access detailed class information via the skillsOnCourse portal

Results

The results tab of the portal show students the outcome results for their enrolments. Results may be for VET and non-VET courses.

Some VET courses will show the link to the parent qualificiation, where the course has been created with this link in onCourse. Other VET courses, that are module only enrolments will list the outcomes only with no reference to a qualification.

Results where no value has been set in onCourse will show as 'not marked' in the portal.

Results where the outcome was successful will show in green font 'Pass' with the AVETMISS value set in onCourse displayed below.

Results where the outcome was not successful will show in red font 'Not yet competent' and the AVETMISS value set in onCourse.

List of all class results on the results tab

A student can also view their results for an individual class by clicking on the 'Results' tab on the class detail view.

Students results within a single class record

Class information

Classes can be accessed from the link within the timetable, through the sidebar classes menu or via the History tab.

Students can access up to date class information such as the date of the next session, venue and room information, as well as a link through to the class description which outlines the content to be covered within the class.

The class tab also contains links to the class resources, such as learning and assessment materials, which have been uploaded to skillsOnCourse and any outcome results. Students can see their overall attendance calculation for the class, and the attendance value set for each class session.

Tutors are also able to access class information, which includes information about the students enrolled, total number of enrolments, and can mark the class rolls.

Tutors can access detailed class information via the skillsOnCourse portal

Tip

Despite Tutors and Students both accessing the skills onCourse via the same log in page, the information displayed to these two groups is different.

Class feedback

Students have the ability to rate classes they enrolled in and provide feedback comments. They can provide a Net Promoter Score response out of 10 (How likely are you to recommend us to a friend) and rate out of 5 stars how they found the Venue, Course and Tutor with a notes field below for them to add comments. The tutors that are teaching these class will then be able to see their overall class rating in their portal, without any information identifying the student/s who provided the rating. More information about the Feedback function is available in the onCourse user manual Feedback Chapter

Students have the ability to rate classes they enrolled in

Getting Directions to a Classroom

The skillsOnCourse class detail view provides a link to Google maps, providing detailed directions for getting to the venue. Simply click on the View on Maplink within the Class details view.

Students can access Google Map directions via the skillsonCourse portal

Subscriptions

A student can view what waiting lists they are on by clicking on Subsciptions and then clicking Waiting List. This page with allow you to find out more information about the waiting lists you are subscribed to along with the option of deleting your name off that list.

Manage your Wait List entries

A student can view what mailing lists they are subscribed to by clicking on Subscriptions and then clicking Mailing Lists. You have the option of choosing what method you would like to received the information by (E-mail, SMS, Post) and which of the designated mailing lists you wish to subscribe to.

Add or remove yourself from Mailing Lists

Note

Students have the ability to manage their unsubscriptions without a login by adding the follow syntax ${contact.getPortalLink("subscriptions")} in email templates. We recommend you include this link in email templates sent from wait lists.

History

Students can access a list of their previously enrolled classes, their financial history and any applications they have submitted in the History menu.

Applications

If a student has submitted a applications that has been approved, they will have the option to enrol in the class or reject the offer.

List view of applications submitted by the student

If you want to withdraw the application simply click on the 'Reject' option. You will then be taken to the page as shown below, confirming the application has been withdrawn. If you want to enrol in the class you have applied for, simply click on the 'Enrol now' option which will take the student to that course page on your website.

Application has been withdrawn

Classes

List view of previously enrolled classes

Finance

List view of your Financial history

To find out more information about a certain transaction you can click on one of the record that will in turn open up payment information or a Tax invoice for the chosen payment, as seen below.

Tax invoice

Making a credit card payment in the portal

A student has the ability to make credit card payments in the skillsOnCourse portal, so debtors are allowed to make payments against their outstanding invoices or payment plans. This can be found in the Finance tab of the History menu. The payment option UI will only appear if the student has an overdue payment, if not, then this tab will just show a list of their finanical history. A student has an option to reduce the amount they want to pay if they can't afford to pay the full amount at the present time, with a minimum limit of $20 unless the total overdue amount is less than this. Once the user has defined the amount they want to pay the student just needs to enter the credit card details of person making the payment. The user will then get a message notifing them if the payment was successful or if it failed. If the payment fails, then a few seconds after getting a notification of this they will get directed back to the payment page allowing them to try again.

Making a $550 overdue payment in the skillsOnCourse portal

If a payment is due there will be a block on the dashboard notifying the student of this, as seen below. If they click on the 'PAY ONLINE NOW' button in the block it will take them to where they can make the payment, as shown above.

Payment Due dashboard block

Note

If a student has mulitple invoices that are overdue the amount shown that needs to be paid will be the combined overdue total. If they don't want to pay the full amount yet, then the payment will be taken off the oldest invoice first, even if they are on a payment plan.

There is also a script called 'send payment plan reminder' that automatically sends a message 7 days before the payment due date, on the day the payment is due and every 7 days after that.

send payment plan reminder script

Below is an example of the email that gets sent to a student who is overdue. There is also a link in the email that allows them to go straight to the portal, without having to log in, and pay the overdue balance.

Payment reminder email

Certificates in skillsonCourse

Once you have attached the students Certificate to their enrolment record you will want to be able to direct the student to where they can find it in their skillsonCourse portal. More information about attaching Certificates to student records can be found here.

They can find this by:

  1. clicking on 'History' tab in the top menu, then on 'Classes' to see the full list of past classes.

  2. Under this section the student will see a list of past classes and to find the certificate for class 'Certificate III in Children's Services (CHC2-4)' they would need to click on this class in the list.

  3. Finally click on the 'Resources' option; this option will only appear if they have something attached to their enrolment record.

  4. When they have done this the student will be able to download and print their Cerificate themselves.

Where a student can find their Certificate in skillonCourse