onCourse in Action
Located in Leichhardt in Sydney’s inner west, the school enables students—children, teens, and adults—to learn in a professional studio environment with practicing artists.
There were limited staff available to take phone calls and handle enrolments which were all then entered manually into a database. Parents and prospective students had difficulty locating and signing up for suitable courses after hours. Gift vouchers and art materials were only available to be purchased in person during business hours.
onCourse created a website that allows classes to be searched by age and time of day and includes comprehensive course descriptions, pricing, class times and outlines, supported by secure online booking for immediate confirmation of enrolment. There is also a new feature that allows students to purchase gift vouchers online and receive them instantly.
Enrolment and payment processes were streamlined and could be done online 24/7. Staff no longer had to spend valuable time addressing questions that could be answered on the website, resulting in increased productivity and increased enrolments.